The controller of the personal data collected on this website is FSPC Business Strategy & Consulting, Lda., legal entity no. 518 689 328, with registered office at Rua Artur de Sousa, n.º 62, 4200-010 Porto, Portugal. LID Partners is a brand of FSPC Consulting.
For any question about personal data: info@lid-partners.com. We have not appointed a data protection officer, as we are not required to do so under Article 37 of the General Data Protection Regulation (GDPR).
2. What data we process
Category
Examples
Source
Contact and professional data
Name, work email, phone, company, role, company size
Diagnostic form
Request qualification (optional)
Areas of interest, timeframe, investment budget, website, description of the challenge
Diagnostic form
Meeting booking
Name, email and chosen time slot
Integrated HubSpot calendar
Business relationship
Source of contact, conversation history, proposals and follow-up status
LID Partners team
LID Assistant
Messages exchanged, if you agree to save the conversation
Website assistant
Website use (with consent only)
Pages visited, interactions, campaign source, random session identifier
Website measurement
Authentication
Credentials of authorised users of the restricted area
Restricted area
We do not collect the content of form fields through measurement tools. Please do not include third-party personal data or confidential information in the forms.
3. What we use the data for and on what legal basis
Purpose
Legal basis (Art. 6 GDPR)
Retention
Responding to the diagnostic request and preparing the conversation
Pre-contractual steps at the data subject’s request
Up to 24 months after the last contact, if there is no contract
Presenting proposals and managing the contractual relationship
Performance of a contract
For the duration of the contract and thereafter for the statutory periods (e.g. 10 years for accounting and tax records)
Booking meetings
Pre-contractual steps
Up to 24 months after the meeting
Saving LID Assistant conversations
Consent
90 days from creation
Usage and campaign measurement
Consent
Up to 90 days
Website security and abuse prevention
Legitimate interest
Up to 30 days, unless there is an incident
Compliance with legal obligations and defence of rights
Legal obligation and legitimate interest
For the applicable statutory periods
Submitting a form does not subscribe you to any newsletter. We will only send marketing communications with your consent, which you may withdraw at any time.
4. Who can access the data
The authorised FSPC Consulting team and service providers who support us, bound by a data processing agreement (Art. 28 GDPR): website hosting and security (Cloudflare), meeting booking (HubSpot), email and productivity tools and, with consent only, website measurement (Google Analytics 4). We do not sell personal data.
5. Transfers outside the European Economic Area
Some providers may process data outside the EEA. In such cases, we ensure appropriate safeguards: an adequacy decision (including the EU-US Data Privacy Framework, where the provider is certified) or the European Commission’s standard contractual clauses, with supplementary measures appropriate to the risk.
6. LID Assistant
Conversations are only stored on the server if you give explicit consent, for 90 days. An access cookie allows you to resume the conversation in the same browser and does not contain the replies. You can delete conversations within the assistant itself. If you send a contact request from the assistant, you authorise the team to view the associated conversation; deleting the conversation does not delete a request already sent, which you may ask us to erase by writing to info@lid-partners.com.
7. Your rights
You may request access, rectification, erasure, restriction and portability, and object to processing, in accordance with the law. Where processing is based on consent, you may withdraw it at any time, without affecting processing already carried out. Send your request to info@lid-partners.com; we will respond within one month and may ask you to confirm your identity.
You also have the right to lodge a complaint with the CNPD (Portuguese Data Protection Authority), www.cnpd.pt.
8. Security
We apply technical and organisational measures appropriate to the risk, such as encrypted connections (HTTPS), access control and restriction of the restricted area to authorised accounts. No system is infallible; if a data breach occurs that poses a risk to you, we will notify the CNPD and, where required, the affected data subjects.
9. Minors
This website is intended for businesses and professionals. We do not knowingly collect data from children under 16.
10. Changes
We may update this policy. The date of the last update is shown at the top.
Last updated: 15 October 2026
1. Identification
This website is provided by FSPC Business Strategy & Consulting, Lda., legal entity no. 518 689 328, with registered office at Rua Artur de Sousa, n.º 62, 4200-010 Porto, Portugal (“FSPC Consulting”). LID Partners is a brand of FSPC Consulting. Contact: info@lid-partners.com.
2. Purpose of the website
The website presents LID Partners, its services, content and ways to get in touch. The information is general and does not constitute a contractual offer or legal, tax, accounting or financial advice tailored to a specific case.
3. Services and proposals
The provision of services depends on an analysis of the context, confirmation of availability and acceptance of a specific proposal or contract, which sets out the scope, price, timelines, responsibilities and conditions. Requesting a diagnostic does not confirm a time slot or create any obligation to contract.
4. Grants, incentives and financing
References to grants, incentives or financing do not guarantee eligibility, approval, amounts or the granting of credit. Conditions depend on the calls, programmes, funding bodies and rules in force at any given time.
5. Examples, dashboards and illustrative data
The examples, anonymised cases, dashboards and indicators shown on the website use illustrative data, unless otherwise stated. They do not represent client results and do not guarantee similar results.
6. Intellectual property
Unless otherwise stated, the content, graphic elements, trade marks, logos and structure of the website belong to FSPC Consulting or are used with permission. Reproduction, modification, distribution or commercial use requires prior permission, except where permitted by law. Third-party trade marks belong to their respective owners.
7. Responsible use
You may not disrupt the operation or security of the website, access restricted areas without authorisation, introduce malicious code or use the forms and the LID Assistant for abusive, unlawful or misleading communications.
8. External links and availability
The website may contain links to third-party pages, whose content and policies we do not control. We strive to keep the information accurate and the website available, but interruptions, changes or errors may occur.
9. Liability
To the extent permitted by law, FSPC Consulting is not liable for decisions taken solely on the basis of the general information on the website, nor for damage resulting from misuse, temporary unavailability or the actions of third parties. Nothing in these terms excludes liability that cannot be limited by law.
10. Personal data and cookies
The processing of personal data and the use of cookies are governed by the Privacy Policy and the Cookie Policy.
11. Complaints and alternative dispute resolution
You may submit a complaint through the electronic Complaints Book (Livro de Reclamações), at www.livroreclamacoes.pt, or via info@lid-partners.com.
In the event of a consumer dispute, the consumer may refer it to an alternative dispute resolution entity, namely CICAP – Porto Consumer Information and Arbitration Centre (www.cicap.pt). More information is available on the Consumer Portal, www.consumidor.gov.pt.
12. Governing law and jurisdiction
Portuguese law applies. The courts of the district of Porto have jurisdiction to settle disputes, without prejudice to applicable mandatory rules, in particular those protecting consumers.
13. Changes
These terms may be updated to reflect changes to the website, the services or the law. The version published on this page applies.
Last updated: 15 October 2026
1. What cookies and similar technologies are
Cookies are small files stored on your device while you browse. The website may also use the browser’s local or session storage to save preferences and information needed for it to work.
2. Categories
Strictly necessary: security, abuse protection, saving your cookie choice and features you request. These do not require consent.
Measurement (optional): pages visited, interactions and campaign source, to improve the website. Only with your permission.
Advertising: we do not use it.
3. What we use
Technology
Provider
Purpose
Category
Duration
Cookie preference (local storage)
LID Partners
Save your choice
Necessary
Until changed or deleted
LID Assistant access (cookie)
LID Partners
Resume the saved conversation
Necessary
90 days
__cf_bm
Cloudflare
Distinguish people from bots
Necessary
30 minutes
Cloudflare Turnstile
Cloudflare
Protect forms against spam
Necessary
Session
Campaign source and test variant (session storage)
LID Partners
Know where the visit came from
Measurement
Session
_ga, _ga_<ID>
Google (Analytics 4)
Usage statistics
Measurement
Up to 2 years · only if enabled
__hstc, hubspotutk, __hssc, __hssrc
HubSpot
Operation of the booking calendar
Necessary for the requested service
Up to 6 months
Before enabling any new technology, we update this table and the preferences panel.
4. How to manage your choices
On your first visit you can accept or reject optional measurement with equal ease. You can change your choice at any time under “Cookie preferences” in the footer. Rejecting does not prevent you from submitting forms. You can also delete the website’s data in your browser settings, which removes your preferences.
5. Contact
Questions about cookies: info@lid-partners.com.
Mandatory information · Decree-Law no. 156/2005, as amended
LID Partners (FSPC Business Strategy & Consulting, Lda., NIPC 518 689 328) provides the electronic Complaints Book (Livro de Reclamações). You can submit your complaint online at any time.
The controller of the personal data collected on this website is FSPC Business Strategy & Consulting, Lda., legal entity no. 518 689 328, with registered office at Rua Artur de Sousa, n.º 62, 4200-010 Porto, Portugal. LID Partners is a brand of FSPC Consulting.
For any question about personal data: info@lid-partners.com. We have not appointed a data protection officer, as we are not required to do so under Article 37 of the General Data Protection Regulation (GDPR).
2. What data we process
Category
Examples
Source
Contact and professional data
Name, work email, phone, company, role, company size
Diagnostic form
Request qualification (optional)
Areas of interest, timeframe, investment budget, website, description of the challenge
Diagnostic form
Meeting booking
Name, email and chosen time slot
Integrated HubSpot calendar
Business relationship
Source of contact, conversation history, proposals and follow-up status
LID Partners team
LID Assistant
Messages exchanged, if you agree to save the conversation
Website assistant
Website use (with consent only)
Pages visited, interactions, campaign source, random session identifier
Website measurement
Authentication
Credentials of authorised users of the restricted area
Restricted area
We do not collect the content of form fields through measurement tools. Please do not include third-party personal data or confidential information in the forms.
3. What we use the data for and on what legal basis
Purpose
Legal basis (Art. 6 GDPR)
Retention
Responding to the diagnostic request and preparing the conversation
Pre-contractual steps at the data subject’s request
Up to 24 months after the last contact, if there is no contract
Presenting proposals and managing the contractual relationship
Performance of a contract
For the duration of the contract and thereafter for the statutory periods (e.g. 10 years for accounting and tax records)
Booking meetings
Pre-contractual steps
Up to 24 months after the meeting
Saving LID Assistant conversations
Consent
90 days from creation
Usage and campaign measurement
Consent
Up to 90 days
Website security and abuse prevention
Legitimate interest
Up to 30 days, unless there is an incident
Compliance with legal obligations and defence of rights
Legal obligation and legitimate interest
For the applicable statutory periods
Submitting a form does not subscribe you to any newsletter. We will only send marketing communications with your consent, which you may withdraw at any time.
4. Who can access the data
The authorised FSPC Consulting team and service providers who support us, bound by a data processing agreement (Art. 28 GDPR): website hosting and security (Cloudflare), meeting booking (HubSpot), email and productivity tools and, with consent only, website measurement (Google Analytics 4). We do not sell personal data.
5. Transfers outside the European Economic Area
Some providers may process data outside the EEA. In such cases, we ensure appropriate safeguards: an adequacy decision (including the EU-US Data Privacy Framework, where the provider is certified) or the European Commission’s standard contractual clauses, with supplementary measures appropriate to the risk.
6. LID Assistant
Conversations are only stored on the server if you give explicit consent, for 90 days. An access cookie allows you to resume the conversation in the same browser and does not contain the replies. You can delete conversations within the assistant itself. If you send a contact request from the assistant, you authorise the team to view the associated conversation; deleting the conversation does not delete a request already sent, which you may ask us to erase by writing to info@lid-partners.com.
7. Your rights
You may request access, rectification, erasure, restriction and portability, and object to processing, in accordance with the law. Where processing is based on consent, you may withdraw it at any time, without affecting processing already carried out. Send your request to info@lid-partners.com; we will respond within one month and may ask you to confirm your identity.
You also have the right to lodge a complaint with the CNPD (Portuguese Data Protection Authority), www.cnpd.pt.
8. Security
We apply technical and organisational measures appropriate to the risk, such as encrypted connections (HTTPS), access control and restriction of the restricted area to authorised accounts. No system is infallible; if a data breach occurs that poses a risk to you, we will notify the CNPD and, where required, the affected data subjects.
9. Minors
This website is intended for businesses and professionals. We do not knowingly collect data from children under 16.
10. Changes
We may update this policy. The date of the last update is shown at the top.
Last updated: 15 October 2026
1. Identification
This website is provided by FSPC Business Strategy & Consulting, Lda., legal entity no. 518 689 328, with registered office at Rua Artur de Sousa, n.º 62, 4200-010 Porto, Portugal (“FSPC Consulting”). LID Partners is a brand of FSPC Consulting. Contact: info@lid-partners.com.
2. Purpose of the website
The website presents LID Partners, its services, content and ways to get in touch. The information is general and does not constitute a contractual offer or legal, tax, accounting or financial advice tailored to a specific case.
3. Services and proposals
The provision of services depends on an analysis of the context, confirmation of availability and acceptance of a specific proposal or contract, which sets out the scope, price, timelines, responsibilities and conditions. Requesting a diagnostic does not confirm a time slot or create any obligation to contract.
4. Grants, incentives and financing
References to grants, incentives or financing do not guarantee eligibility, approval, amounts or the granting of credit. Conditions depend on the calls, programmes, funding bodies and rules in force at any given time.
5. Examples, dashboards and illustrative data
The examples, anonymised cases, dashboards and indicators shown on the website use illustrative data, unless otherwise stated. They do not represent client results and do not guarantee similar results.
6. Intellectual property
Unless otherwise stated, the content, graphic elements, trade marks, logos and structure of the website belong to FSPC Consulting or are used with permission. Reproduction, modification, distribution or commercial use requires prior permission, except where permitted by law. Third-party trade marks belong to their respective owners.
7. Responsible use
You may not disrupt the operation or security of the website, access restricted areas without authorisation, introduce malicious code or use the forms and the LID Assistant for abusive, unlawful or misleading communications.
8. External links and availability
The website may contain links to third-party pages, whose content and policies we do not control. We strive to keep the information accurate and the website available, but interruptions, changes or errors may occur.
9. Liability
To the extent permitted by law, FSPC Consulting is not liable for decisions taken solely on the basis of the general information on the website, nor for damage resulting from misuse, temporary unavailability or the actions of third parties. Nothing in these terms excludes liability that cannot be limited by law.
10. Personal data and cookies
The processing of personal data and the use of cookies are governed by the Privacy Policy and the Cookie Policy.
11. Complaints and alternative dispute resolution
You may submit a complaint through the electronic Complaints Book (Livro de Reclamações), at www.livroreclamacoes.pt, or via info@lid-partners.com.
In the event of a consumer dispute, the consumer may refer it to an alternative dispute resolution entity, namely CICAP – Porto Consumer Information and Arbitration Centre (www.cicap.pt). More information is available on the Consumer Portal, www.consumidor.gov.pt.
12. Governing law and jurisdiction
Portuguese law applies. The courts of the district of Porto have jurisdiction to settle disputes, without prejudice to applicable mandatory rules, in particular those protecting consumers.
13. Changes
These terms may be updated to reflect changes to the website, the services or the law. The version published on this page applies.
Last updated: 15 October 2026
1. What cookies and similar technologies are
Cookies are small files stored on your device while you browse. The website may also use the browser’s local or session storage to save preferences and information needed for it to work.
2. Categories
Strictly necessary: security, abuse protection, saving your cookie choice and features you request. These do not require consent.
Measurement (optional): pages visited, interactions and campaign source, to improve the website. Only with your permission.
Advertising: we do not use it.
3. What we use
Technology
Provider
Purpose
Category
Duration
Cookie preference (local storage)
LID Partners
Save your choice
Necessary
Until changed or deleted
LID Assistant access (cookie)
LID Partners
Resume the saved conversation
Necessary
90 days
__cf_bm
Cloudflare
Distinguish people from bots
Necessary
30 minutes
Cloudflare Turnstile
Cloudflare
Protect forms against spam
Necessary
Session
Campaign source and test variant (session storage)
LID Partners
Know where the visit came from
Measurement
Session
_ga, _ga_<ID>
Google (Analytics 4)
Usage statistics
Measurement
Up to 2 years · only if enabled
__hstc, hubspotutk, __hssc, __hssrc
HubSpot
Operation of the booking calendar
Necessary for the requested service
Up to 6 months
Before enabling any new technology, we update this table and the preferences panel.
4. How to manage your choices
On your first visit you can accept or reject optional measurement with equal ease. You can change your choice at any time under “Cookie preferences” in the footer. Rejecting does not prevent you from submitting forms. You can also delete the website’s data in your browser settings, which removes your preferences.
5. Contact
Questions about cookies: info@lid-partners.com.
Mandatory information · Decree-Law no. 156/2005, as amended
LID Partners (FSPC Business Strategy & Consulting, Lda., NIPC 518 689 328) provides the electronic Complaints Book (Livro de Reclamações). You can submit your complaint online at any time.
