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ServicesStrategy and managementManagement model

SERVICE / ENGAGEMENT

Management model

Responsibilities, indicators, review meetings and decision rules.

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WHAT WE DELIVER

Concrete deliverables for the team to use.

  • Responsibility and decision structure
  • Functional organizational chart
  • RACI Matrix
  • Model of objectives and indicators
  • Executive dashboard
  • Management meeting calendar
  • Action tracking process
  • Escalation, approval and communication rules
  • Budget model and forecast review

HOW THE PROCESS WORKS

  1. 01

    We identify how decisions are currently made and monitored.

  2. 02

    We clarify responsibilities, levels of autonomy and necessary information.

  3. 03

    We define indicators, meetings and monitoring mechanisms.

  4. 04

    We tested the model with the management team and adjusted routines.

HOW THE WORK CONNECTSLID / 03

Management model

  1. 01We identify how decisions are currently made and monitored.
  2. 02We clarify responsibilities, levels of autonomy and necessary information.
  3. 03We define indicators, meetings and monitoring mechanisms.
Illustrative sequence. Scope and deliverables are agreed for each project.

Frequently asked question

Does a management model create more meetings and bureaucracy?

You must not create. The objective is to reduce meetings without decisions, duplicate information and tasks without responsible, replacing them with simple, execution-oriented routines.

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